Evidence - Case Studies

Real Transformations. Measurable Results.

Real-world case studies demonstrating our BTS capabilities and building management excellence across NSW strata schemes.

From obsolete systems to cutting-edge smart buildings - see how Prime delivers technology integration and management solutions that work.

Our Track Record

Expertise Proven Through Results

Every building presents unique challenges. Our approach combines deep technical expertise with proven project management to deliver systems that work - on time, on budget, and with minimal disruption to residents.

Building Technology Systems

Complete BTS platform integration - access control, CCTV, intercoms, automation. From legacy system replacement to greenfield installations.

Smart Building Automation

Modern automation platforms replacing obsolete systems. Resident home connectivity, energy management, unified control interfaces.

Access & Security Systems

Privacy-compliant facial recognition, encrypted access control, AI-powered CCTV, integrated security platforms.

End-to-End Project Delivery

From audit to deployment - comprehensive project management ensuring on-time, on-budget delivery with minimal resident disruption.

See how we've transformed buildings across Sydney with technology and expertise.

Case Study 01

Smart Building Rebuild & Automation Integration

High-Value Residential Complex

Multi-story residential100+ units6-month deployment200+ residents impactedZero downtime

The Challenge

Obsolete Crestron building automation system causing frequent failures and persistent resident complaints. Multiple incompatible legacy systems creating operational nightmares for building management.

System failures occurring weekly
Resident complaints at all-time high
Multiple incompatible platforms
No unified management interface
Aging equipment with no support
Security vulnerabilities from outdated systems

"The building's reputation was suffering. Property values at risk. Committee under pressure to act - but overwhelmed by technical complexity."

Our Approach

Comprehensive Technology Audit

Complete assessment of existing systems, pain points, and requirements. Evaluated all building technology infrastructure and identified integration opportunities.

Deliverable: 40-page technical audit report

Detailed Reporting & Recommendations

Presented findings to Owners Corporation and Building Management Committee with clear recommendations, cost-benefit analysis, and implementation roadmap.

Deliverable: Executive summary + technical specifications

Technical Scope of Works

Wrote comprehensive Scope of Works documentation suitable for competitive tender. Specified all equipment, installation standards, integration requirements, and acceptance criteria.

Deliverable: RFP-ready technical documentation

Competitive Tender Management

Managed full tender process: contractor pre-qualification, bid evaluation, reference checks, contract negotiation. Ensured best value and capability match.

Deliverable: Contractor selection + detailed contracts

Coordinated Deployment

Project managed entire installation with minimal resident disruption. Staged rollout, evening/weekend work, clear resident communication, comprehensive testing and commissioning.

Deliverable: Fully operational integrated system

Solution Delivered

Crestron Automation Platform

Modern Crestron system replacing obsolete infrastructure. Unified control of lighting, HVAC, amenities across entire building.

Integriti Access Control System

Encrypted fob and PIN access. Multi-level permissions. Audit trails. Mobile credentials. Emergency lockdown capability.

NDAA-Compliant AI CCTV

High-resolution AI-powered cameras. Motion analytics. Cloud recording. Facial recognition ready. Privacy-compliant deployment.

Modern Intercom with Mobile App

Video intercoms at all entry points. Resident mobile app for remote door release. Visitor photo capture. Delivery management.

Resident Home Connectivity

Optional integration with resident smart home systems. Voice control compatibility. Energy monitoring. Amenity booking through app.

Results & Impact

95%

Reduction in System Failures

98%

Resident Satisfaction Score

<2hrs

Average Issue Resolution

Zero

Security Incidents

Unified BTS environment across entire building
Improved safety and security protocols
Enhanced reliability and reduced maintenance calls
Elevated resident experience and satisfaction
Future-proof infrastructure for ongoing enhancements
Property value protection and enhancement
Committee credibility restored

Timeline

6 months from audit to full deployment

Budget

On budget, no overruns

Disruption

Minimal - staged evening/weekend work

Case Study 02

Facial Recognition & Comelit Integration

Modern Mixed-Use Development

Mixed-use complex4-month deploymentEnhanced securityPrivacy compliance

The Challenge

Outdated access and intercom systems creating security concerns and inefficient visitor management. Need for privacy-compliant modern solution that wouldn't compromise resident data.

Multiple unauthorized entry incidents
Visitor management chaos
Outdated intercom system
No audit trail of access
Resident privacy concerns
No mobile access options

Our Approach

Security and Access Audit

Comprehensive audit of existing access and intercom systems, identifying vulnerabilities and gaps.

Privacy Compliance Review

Reviewed privacy implications of any facial recognition and access data capture under NSW privacy law.

Comelit System Specification

Specified the Comelit platform configuration to meet the building's access and intercom requirements.

Facial Recognition Implementation Planning

Planned a privacy-compliant facial recognition rollout with resident consent and data handling protocols.

Integration with Existing BTS Network

Ensured the new systems integrated cleanly with the building's existing building technology network.

Solution Delivered

Comelit Integrated Intercom & Access System

Unified intercom and access platform replacing outdated, fragmented systems across the complex.

Privacy-Compliant Facial Recognition

Facial recognition deployed with resident consent and privacy-first data handling protocols.

Mobile App for Resident Access Control

Residents manage access, visitor entry, and deliveries from a dedicated mobile app.

Centralized Management Dashboard

Single dashboard giving the building management committee full oversight of access activity.

Integration with Building BTS Platform

New systems integrated into the existing BTS network for unified building control.

Results & Impact

90%

Reduction in Unauthorized Entry

100%

Privacy Compliance Score

85%

Faster Visitor Processing

95%

Resident App Adoption

Seamless resident and visitor access
Enhanced building security
Reduced unauthorized entry incidents
Efficient BMC governance and oversight
Simplified management for strata team
Privacy-first implementation
Future-ready security platform

More Transformations

More Results Across Sydney

Defect & Compliance Rescue

42-Unit Complex, Neutral Bay

Challenge

Outstanding defect notices
Overdue fire safety inspections
Common area lighting failures causing safety concerns

Solution

Full building audit
Prioritised defect schedule
Contractor coordination
Fire safety renewal
LED lighting upgrade

Results

All defects resolved in 60 days
Fire safety certificate renewed
LED upgrade cut energy 30%
No further council notices

Compliance Rescue

56-Unit Building, Sydney

Challenge

3-year AFSS backlog
Expired lift certification
Non-compliant pool fence
Council enforcement action

Solution

Comprehensive audit
Prioritized action plan
Rushed certifications
All gaps closed in 75 days

Results

AFSS 3-year backlog cleared
Lift re-certified and registered
Pool fence upgraded and passed
Council action withdrawn

Energy Management Integration

110-Unit Tower, Chatswood

Challenge

Soaring energy costs
No monitoring or control
Aging HVAC systems
Resident comfort complaints

Solution

Smart HVAC controls
Lighting automation
Energy monitoring dashboard
Demand management system

Results

28% energy cost reduction
$45K annual savings
Improved resident comfort
Real-time consumption visibility

Our Methodology

A Proven Process for Every Project

Consistent approach, customized execution - ensuring successful outcomes every time.

Discover

Audit & Assessment

Understand current state, pain points, requirements

Design

Strategy & Specification

Develop solutions, write technical specs, cost analysis

Document

Scope & Tender Docs

RFP-ready documentation, contractor requirements

Decide

Tender & Selection

Competitive bidding, evaluation, contract negotiation

Deploy

Project Execution

Coordinated installation, testing, commissioning

Deliver

Handover & Support

Training, documentation, ongoing optimization

This systematic approach is why we maintain a 100% success rate with zero failed deployments.

Technology Expertise

Our Technology Expertise

Systems and platforms our team works with across NSW strata buildings.

Building Automation

Complete automation platform integration

Systems we work with

Crestron, Control4, KNX, Lutron

Access Control

Encrypted fob, PIN, biometric, mobile credentials

Systems we work with

Integriti, Gallagher, Inner Range

CCTV & Surveillance

AI analytics, facial recognition, cloud recording

Systems we work with

NDAA-compliant IP cameras

Intercom Systems

Video intercoms, mobile apps, visitor management

Systems we work with

Comelit, Aiphone, 2N

Smart Home Integration

Voice control, energy monitoring, amenity booking

Systems we work with

Home automation platforms

Energy Management

Demand management, real-time monitoring

Systems we work with

HVAC controls, lighting automation

Network Infrastructure

Enterprise-grade network design

Systems we work with

Structured cabling, fiber, Wi-Fi

Fire & Safety

Emergency protocols, evacuation management

Systems we work with

Integrated safety systems

Lift & Parking

License plate recognition, booking systems

Systems we work with

Lift destination control, parking systems

Get Started

Ready to Transform Your Building?

Let's discuss how Prime can deliver proven technology solutions and building management excellence for your strata scheme.

From comprehensive audits to complete system integration - we deliver results you can measure.

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Transforming buildings across Sydney